Manager, Operations
Ann Arbor, MI, US, 48105
Solutions driven success.
RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry.
As the Operations Manager for Network Operations, you’ll collaborate with the following teams to perfect tracking and auto-tracking: operations, business intelligence, vendors, and product development. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of. If you’re looking for a growth opportunity, join us at RXO.
Pay, benefits and more.
- Full health insurance on day one (medical, dental and vision)
- Life and disability insurance
- 401(k) option with company match
- Education assistance
- Company paid holidays
- Paid-time-off (PTO)
What you’ll do on a typical day:
- Strategize on the tools and technologies needed to improve our world-class tracking mechanism
- Collaborate with customers on their tracking KPI needs and implement an internal plan of action
- Focus on increasing the quality of our track and trace team
- Maintain a fluid carrier tracking strategy from onboarding, compliance, and reporting
What you need to succeed at RXO:
At a minimum, you’ll need:
- 4 years of operations experience
- Experience with tech adoption and change management
- Experience with transportation visibility platforms
- Ability to prioritize work and complete projects effectively within time limits
It’d be great if you also have:
- Bachelor’s degree
- 2 years of non-asset-based brokerage experience
- Experience in management and leadership; conflict resolution experience
- Strong ability to think strategically
- Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here.
Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit