Manager, Billing and Settlement

Requisition Id:  358902

Charlotte, NC, US, 28277


Solutions driven success.


RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry. 


At RXO our employees are our greatest asset and we’re always on the lookout for inspirational leaders who know how to get the best out of their team. As the Manager, Billing and Settlement, you will supervise the Billing and Settlement team and oversee projects and initiatives focusing on strategy and continuous improvement. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our fast-growing, dynamic team and we'll help you build a career that will exceed your expectations.


Pay, benefits and more.

  • Full health insurance on day one (medical, dental and vision)
  • Life and disability insurance
  • 401(k) option with company match
  • Education assistance
  • Company paid holidays
  • Paid-time-off (PTO)


What you’ll do on a typical day:

  • Support the Senior Manager with evaluations, approvals and analyses that support pricing and transportation management groups; monitor reports to ensure compliance with financial and Sarbanes-Oxley guidelines
  • Supervise the support functions in the Worldwide Freight Audit and Payment systems, with an emphasis on the continuous improvement of processes, systems, procedures and resources; calculate and distribute monthly individual freight payment employee production metrics
  • Monitor daily workflow to ensure efficient, timely, thorough and accurate invoice auditing and processing, exception invoice resolution and processing of overcharge/undercharge claims
  • Collaborate with internal and external parties to address and resolve carrier payment and billing issues
  • Oversee contracted vendor setup in various Transportation Management System (TMS) environments
  • Handle all management-level responsibilities for staff, including performance reviews, employee development, hiring, firing, coaching and counseling; develop reports and programs to increase the bench strength and flexibility of the team
  • Collaborate with operations, customers, carriers and IT on developing and implementing new systems and/or system enhancements supporting the freight payment and audit processes

What you need to succeed at RXO:

At a minimum, you’ll need:

  • 4 years of experience in transportation and accounts payable
  • 2 years of experience supervising a professional staff
  • Proficiency in Microsoft Office
  • Basic knowledge of carrier contracts and rate structures, as well as accounts payable/receivable practices

It’d be great if you also have:

  • Bachelor’s degree in Transportation or Accounting
  • Availability to travel occasionally
  • Excellent verbal and written communication skills
  • Strong project and time management skills


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review RXO's candidate privacy statement here. 

Nearest Major Market: Charlotte