Manager, Contract Carrier Recruitment

Requisition Id:  361379

Charlotte, NC, US, 28277



Accelerate your career at RXO. 

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.


As a Manager, Contract Carrier Recruitment in Last Mile at RXO, you’ll be responsible for supporting Contract Carrier recruiting across our Last Mile business unit within your respective assigned region. You’ll work closely with Field Operations, IT, Legal and Field Support Services to support processes and deliver organizational goals focused on Contract Carrier growth, reduction of supplemental Rapid Response Teams (High-Cost Capacity), generating new contract carrier leads, contract carrier onboarding, and supporting other efforts to increase capacity management. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.


What your day-to-day will look like:

  • Lead and facilitate carrier recruitment for all RXO LM markets within your assigned region. This includes, but is not limited to:  
  • Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc..). 
  • Act as a liaison between neighboring RXO LM sites within your assigned territory to share and expand existing capacity resources 
  • Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing).  
  • Ensure all new contract carriers receive and complete all onboarding materials and meet RXO requirements  
  • Make cold calls to prospective contract carriers 
  • Align with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile 
  • Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment) 
  • Work with RXO LM sites within your territory on capacity planning for seasonality volume increases 
  • Deliver departmental goals of onboarding 4-6 new contract carriers per month 
  • Attend internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base 
  • Attend meetings and provide market analysis detail on contract carrier cost and metrics 


What you’ll need to excel:

At a minimum, you’ll need:

  • Bachelor’s Degree or equivalent work-related or military experience  
  • 4 years of operations, account management or customer service in a leadership position 
  • Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel 
  • Ability to travel 80% of the time  
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees 


It’d be great if you also have:

  • Bachelor’s Degree in a related field (transportation/supply chain, sales/operations) 
  • Ability to perform with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization 
  • Effective communication & relationship building skills 
  • Ability to problem solve and use critical thinking skills  
  • Transportation operations and logistics experience 
  • Self-motivated drive to go the extra mile to achieve desired results  


In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.


Does this sound like you? Check out what else RXO has to offer.


Massive Benefits

  • Competitive pay
  • Health, dental and vision insurance
  • 401(k) with company match
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Paid time off
  • Tuition reimbursement program


Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.


The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Nearest Major Market: Charlotte