Lead, Last Mile Operations

Requisition Id:  361359

Remote, PA, US, 99999



Accelerate your career at RXO. 

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.


Compensation range for this role is $20-20.50/hr

$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments. Bonuses are subject to all applicable taxes. All other rules governing this program will apply. Current employees and contract workers are not eligible.

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.


What your day-to-day will look like:

  • Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily 
  • Leverage operational metrics to identify improvement areas and create actionable plans to improve the business 
  • Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity 
  • Foster positive working relationships with warehouse team, contract carriers, driver helpers 
  • Manage the dispatch of contract carriers and resolve issues throughout the day  
  • Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies  
  • Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations   


What you’ll need to excel:

At a minimum, you’ll need:

  • 4 years of experience in operations 
  • Experience with Microsoft Office   


It’d be great if you also have:

  • 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation 
  • Excellent verbal and written communication skills  
  • Strong interpersonal and leadership skills 

This job requires the ability to: 

  • Lift up to 50 lbs.  


In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.


Does this sound like you? Check out what else RXO has to offer.


Massive Benefits

  • Competitive pay
  • Paid time off includes: 9 holidays, Earn up to 13 days PTO, 40 hours bereavement leave, 8 hours volunteer time, jury duty, at least 2 weeks family bonding leave, 40 hours prenatal care leave, 40 hours COVID-19 leave
  • 401(k) with up to 4% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accident and personal loss, business travel, legal services
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts:  Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account


Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.


The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.