Analyst, Business Analysis and Integration

Requisition Id:  357957

South Bend, IN, US, 46628


Solutions driven success.


RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry. 


As the Analyst, Business Analysis and Integration, you will partner with branch leaders and the IT team to develop and design individual and group training. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Act as a product/systems champion across the enterprise; advocate for new functionality and system awareness in the branch and during training sessions
  • Partner with team leads to define resource requirements, coordinate assignments and resources, and provide quality reviews; design, prepare and maintain training and course materials utilizing new and innovative techniques
  • Share feedback on the system with appropriate resources, whether from the end-user’s perspective or in partnership with IT
  • Coordinate new and changed processes within the department to ensure continuous competency and effectiveness; schedule and conduct training programs
  • Conduct needs assessments and gap analyses for developing training programs and determining delivery cadences
  • Develop, review and revise dynamic and interactive lesson plans, student outlines, media, practical applications and evaluation materials
  • Manage quality control and quality assurance reviews, including surveying target audience at multiple points to determine effectiveness

What you need to succeed at RXO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of experience using Freight Brokerage systems
  • Ability to travel 25% of the time

It’d be great if you also have:

  • Bachelor’s degree in Transportation
  • Experience working in a Transportation Management System (TMS) format, from an end-user perspective
  • Systems training experience
  • Experience using RXO Connect and Freight Optimizer
  • Ability to interview technical experts, understand processes and convert technical documents into training materials that clearly and effectively communicate roles/responsibilities and their impact on expected business results


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review RXO's candidate privacy statement here. 

Nearest Major Market: South Bend