Associate Specialist, Logistics - 2nd shift
Southfield, MI, US, 48076
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Mon-Fri 2:30pm- 11pm
As an Associate Specialist, Logistics at RXO, you will deliver exceptional service to our customers and drivers before, during and after the call.
What your day-to-day will look like:
- Provide Retail Inventory Management (RIM) system training to the new systems personal
- Provide information and clarification to dealers on the functionality of Retail Inventory Management (RIM) system
- Properly monitor inventory, sales, stocking policies and orders for customers to ensure on time, accurate and satisfactory ordering
- Troubleshoot and proactively resolve ordering and sales reporting as needed
- Enter data into the Retail Inventory Management (RIM) system, and maintain and generate required reports, properly process, audit and file various documentation
- Communicate with customers, employees and the management team to ensure necessary requirements are met
What you’ll need to excel:
At a minimum, you’ll need:
- Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
- Experience dealing with high phone volume in a deadline-driven environment
It’d be great if you also have:
- Strong driver and customer interaction experience
- Experience with Microsoft Office
- Excellent phone communication skills
- Knowledge of the Inventory software and process
- Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
- Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Nearest Major Market: Detroit