Field Operations Manager

Requisition Id:  359392

Remote, MD, US, 20588



Accelerate your career at RXO. 

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.


As a Manager, Field Operations at RXO, you’ll manage all aspects of the third-party operations on behalf of the Customer and serve as a liaison and main point of contact between the customer and third-party carrier.


What your day-to-day will look like:

  • Responsible for leading DDS Carrier’s Management to establish countermeasures and improvement plans to ensure customer KPI’s are achieved and executed.  Follows up with carrier regarding progress being made to these countermeasures. Monitors, tracks and evaluates DDS Carrier performance to Key Performance Indicators (KPIs) / metrics
  • Leads on-site DDS Carrier activities to include 24 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc
  • Creates and maintains Standardized work procedures (SOS/JES) for DDS activities on behalf of the customer that the 3PL is required to follow
  • Works with GM to establish strategies for continuous improvement of the DDS operations and cost reduction activities
  • Manage customer budget to include weekly DDS invoice submission for validity and 1st level approval of invoices


What you’ll need to excel:

At a minimum, you’ll need:

  • 4 years of Logistics or transportation experience
  • Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
  • Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint


It’d be great if you also have:

  • Bachelor’s Degree (B.A) in a related Field
  • Bi-lingual in Spanish and English
  • Experience in the automotive industry


In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.


Does this sound like you? Check out what else RXO has to offer.


Massive Benefits

  • Competitive pay
  • Health, dental and vision insurance
  • 401(k) with company match
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Paid time off
  • Tuition reimbursement program


Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.


The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review RXO's candidate privacy statement here.