Lead, Last Mile Operations

Accelerate your career at RXO. 

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation rang for this role is : CAD 24 - CAD 26.

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 

What your day-to-day will look like:

• Assist with managing the daily operations of contract carriers, including maintaining contractor schedules, monitoring reports and fostering positive working relationships with contract carriers and helpers  
• Use route planning software to build efficient delivery routes  
• Manage the dispatch of contract carriers and resolve issues throughout the day  
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies  

• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations   

What you’ll need to excel:

At a minimum, you’ll need:

• 4 years of experience in logistics or transportation, inventory control and merchandise reconciliation 
• Experience with Microsoft Office   

It’d be great if you also have:

• Associate or bachelor’s degree in a business-related field, Logistics or Supply Chain Management 
• Excellent verbal and written communication skills  
• Strong interpersonal and leadership skills 

This job requires the ability to: 

• Lift up to 50 lbs.  

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Benefits

• Full health insurance (medical, dental and vision)
• Life and disability insurance
• Pension with company match
• Company paid holidays
• Paid-time-off (PTO)

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

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The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review RXO's candidate privacy statement here.