Senior Director, Billing

Accelerate your career at RXO. 

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Director, Billing in Last Mile at RXO, you’ll be responsible for leading the operational billing, audit and recovery/collection teams. The main objective is accurate and timely invoicing with follow-up, resolution and collection of short-paid or unpaid invoices. Most customers are large, complicated customers with unique characteristics, billing requirements and customer systems.  This position will initiate, lead and drive action directly with the team, customers and other internal groups within RXO (commercial accounts, IT, operations, offshore shared services, finance, etc.).

What your day-to-day will look like:

• Resolve and remove both long-term blockers and day to day obstacles for the team
• Drive process improvement through understanding the technology and billing/business process

• Work closely with finance to identify, track and report and mitigate risks, opportunities and areas where additional help is needed
• Establish and oversee effective processes, procedure and practices
• Assist in business integration; this includes clarifying client start-ups, technology process and integration
• Ensure billing deadlines are met as weekly revenue is reported to the business unit each Thursday for the prior week’s activity

What you’ll need to excel:

At a minimum, you’ll need:

• 7 years of experience in billing, collections, audit, accounts receivable, accounts payable or transportation/logistics
• The ability to develop customer and cross-departmental relationships to achieve objectives
• To embrace people development and cross training to effectively manage turnover and PTO.  In addition, you’ll promote a positive culture and team environment.
• Comfort with ambiguous challenges that require a new solution and establishment of a process outside of current norms.

It’d be great if you also have:

• Transportation Invoicing and Freight Payment Department Leadership Experience 
• Audit background (i.e. Public Accounting or other related experience)
• EDI Implementation and Process Experience 

• Technology familiarity, such as experience with SQL, RPA and advanced Excel skills

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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